Privacy Policy
Last updated: 08.10.2026
1. Who we are
This Privacy Policy explains how personal data is collected and processed when you visit www.bateleur.studio, contact us or place an order.
The data controller is:
François Thevenet, trading as Bateleur
Address: 5 cami det labouer, 65120 Viey, France
Email: hello@bateleur.studio
2. Personal data we collect
Depending on how you use the website, we may collect:
Your name
Your email address
Your billing and delivery addresses
Your telephone number, where required for delivery
Information about your order and purchased products
Payment and transaction information
Messages sent through our contact forms or by email
Newsletter preferences
Technical information such as your IP address, browser, device and website activity
Cookie and consent preferences
Bateleur does not directly store complete payment-card details. Payments are processed securely by the payment providers available at checkout.
3. How we collect your data
We collect personal data when you:
Place or attempt to place an order
Create a customer account
Subscribe to our newsletter
Contact us
Complete a form
Browse or interact with the website
Accept optional cookies or analytics technologies
Some technical information is collected automatically by Squarespace and other authorised service providers.
4. Why we use your data
Processing orders
We use your information to:
Confirm and process your order
Receive payment
Produce and personalise products where applicable
Arrange delivery
Send order and shipping updates
Manage returns, refunds and customer support
The legal basis for this processing is the performance of our contract with you.
Customer service
We use information contained in your messages to answer questions, resolve problems and manage complaints.
This processing is based on the performance of our contract or our legitimate interest in providing customer support.
Legal and administrative obligations
We may retain and process information when necessary to comply with accounting, tax, consumer-protection, fraud-prevention or other legal obligations.
Newsletter and marketing
If you choose to subscribe, we may use your email address to send Bateleur news, product releases or other promotional communications.
This processing is based on your consent. You can unsubscribe at any time by using the link included in each email or by contacting hello@bateleur.studio.
Website operation and improvement
We may process technical and usage information to maintain website security, understand how the website is used and improve its performance.
Essential processing is based on our legitimate interests. Non-essential analytics or advertising technologies are used only where the required consent has been provided.
5. Who receives your data
We share personal data only where necessary to operate the website, process orders or comply with the law.
Recipients may include:
Squarespace, which hosts and operates the website and online store
Printful, which produces and ships clothing and accessories
Gelato, which produces and ships art prints
Payment providers made available at checkout
Delivery companies and postal services
Email, newsletter and customer-service providers
Technical, accounting or legal service providers
Public authorities where disclosure is legally required
These providers receive only the information reasonably necessary to perform their services.
We do not sell or rent your personal data.
6. Order fulfilment
To produce and deliver your order, we transmit relevant information to Printful or Gelato. This may include your name, delivery address, email address, telephone number and details of the products ordered.
These providers process the information for production, delivery, customer notifications, fraud prevention and other purposes described in their respective privacy policies.
You can consult their policies here:
7. Payments
Payments are processed by the payment services displayed during checkout.
These providers may collect payment-card details, billing information, transaction information and technical data to process payments, prevent fraud and comply with their legal obligations.
Their own privacy policies apply to their processing of payment information.
8. International data transfers
Some service providers may process personal data outside the European Economic Area.
Where required, these transfers are protected through an adequacy decision, Standard Contractual Clauses or another legally recognised safeguard.
Further details about applicable safeguards may be requested by contacting hello@bateleur.studio.
9. How long we keep your data
We retain personal data only for as long as necessary for the purpose for which it was collected and to comply with applicable legal obligations.
In general:
Order, invoice and accounting information may be retained for up to 10 years where legally required
Customer information used for commercial relationship management may be retained for the duration of the relationship and generally for up to three years afterward
Newsletter information is retained until you unsubscribe or after a prolonged period of inactivity
Customer-service communications are retained for the time necessary to manage the request and any resulting legal obligations
Cookie information is retained according to the duration stated in the relevant consent settings and applicable law
Data may be retained longer where necessary to establish, exercise or defend legal claims.
10. Cookies
The website uses cookies and similar technologies.
Some cookies are strictly necessary for the website, shopping basket, checkout, security and customer-account functions. These cookies do not require consent where they are essential to provide the service requested.
Optional cookies may be used for analytics, website optimisation or marketing only after the required consent has been obtained.
You can accept, refuse or change your choices through the cookie banner or the Cookie Preferences link available on the website.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
11. Your rights
Under the General Data Protection Regulation and applicable data-protection law, you may have the right to:
Access your personal data
Correct inaccurate or incomplete information
Request deletion of your data
Restrict certain processing
Object to processing based on legitimate interests
Withdraw your consent at any time
Receive certain data in a portable format
Provide instructions concerning the handling of your data after your death, where applicable
These rights may be subject to legal conditions or exceptions.
To exercise your rights, contact hello@bateleur.studio. We may request reasonable proof of identity if necessary to protect your information.
You also have the right to lodge a complaint with the French data-protection authority:
Commission Nationale de l’Informatique et des Libertés — CNIL
www.cnil.fr
If you live elsewhere in the European Economic Area, you may also contact your local data-protection authority.
12. Data security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
13. Children’s data
Bateleur products and services are intended for adults. We do not knowingly collect personal data from children.
If you believe that a child has provided personal data without appropriate authorisation, please contact us so that we can review and delete it where required.
14. External links
The website may contain links to third-party websites or social-media platforms.
Bateleur is not responsible for the privacy practices of those independent websites. We recommend reviewing their privacy policies before providing personal information.
15. Changes to this policy
We may update this Privacy Policy to reflect changes to the website, our services or applicable law.
The latest version will always be published on this page with its most recent revision date.
16. Contact
For questions about this Privacy Policy or the processing of your personal data, contact:
François Thevenet — Bateleur
Email: hello@bateleur.studio
Address: 5 cami det labouer, 65120 Viey, France